Coordination and Control of Business Processes

Outputs
Below are the process ideas generated by the participants

[[Media:Process_areas.doc | Detailed summary document of the process areas (Word)]]

[[Media:Summary.pdf | Summary used on the final day (PDF)]]

Photos of the session worksheets

[[Media:Context.pdf | Initial context-setting exercise (PDF)]]

[[Media:Problem_quad_one.pdf | Quad one (PDF)]]

[[Media:Problem_quad_two.pdf | Quad two (PDF)]]

[[Media:Interventions_grid.pdf | Interventions grid (PDF)]]

Blogging

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Abstract
This session will look at recent developments and some of the emerging challenges and pressures on the coordination and control of business processes (eAdministration) and seek to identify gaps and priority areas for future development work. Currently, business processes have been executed using a wide range of methods and approaches; however a common criticism of current systems is that processes are all too often inflexible, making it harder for organisations to change and adapt.

The session will include short presentations on:


 * domain mapping being applied to the admissions process
 * building toolkits and services for scheduling and timetabling
 * ITIL for education

We will then be able to explore questions such as:


 * what business processes should be prioritised for technology development effort?
 * is a process modelling and domain mapping approach the best one? How far should we take our activities from mapping a domain to modelling processes and translating these models to an architecture?
 * what alternatives are there for using technology to improve processes? What would an "enterprise 2.0" approach be?
 * what gaps are there in the data and services around admissions?
 * what are the touchpoints between admissions and other processes?
 * what are the common issues, if any, and to what degree can common solutions be adopted?

Organisational details
This session will be led by [mailto:scott.bradley.wilson@gmail.com Scott Wilson]; please contact him if you have any queries relating to it.

The session runs from 13:30 to 17:30 on Tuesday 20th Nov.