SLRM Specific Resources

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Enhancing the Student Experience (1 Link)  Enhancing the Student and Staff Experience. Author: JISC. Date: February 2010. Part of the "JISC Portfolio for Senior Managers: Employing technology to support your business goals" suite of resources. This section describes curriculum design and change and also has a Responding to Learners Pack, which synthesises the outcomes from the Learner Experiences of e-Learning theme of the JISC e-Learning Programme exploring learners’ perceptions of and participation in technology-enhanced learning in a digital age.

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Information Analytics (1 Link)  IMS Project Group: Targeted Retention Systems. IMS Global is currently researching the development and use of targeted retention systems in North America, with an emphasis on using data to target retention (i.e. Information Analytics). There is a longish video on this site from 2008 which explains what the group hopes to achieve, but basically it's about managing the points of contact with a student and their associated data in order to inform and achieve a better outcome (for the institution). The video states that data can be used to provide predictive analysis on retention of students, so that an institution can determine what intervention and content would be most useful for at risk students. Predictive analysis is already used in other industries, such as finance, insurance, and marketing. The focus is very much on retention and aims to track students from 8th Grade right through to post-graduate level. It's been suggested that if a student does well in high school, then they will do well in college/university. At present, retention interventions are generally broad and not always effective, but by focussing on the student lifecycle, from recruitment to orientation, education, and placing into the workforce, data analytics could help certain decisions to be made more effectively. The IMS Project Group will look at how data from Learning Management Systems, Student Information Systems, and other sources can be used to make better decisions on the fly and improve retention. They also want to identify the current best practices and then define use cases and technical specifications. A report on the current state of retention best practices was due for August 2009, but is not yet available. 

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SLRM (Student Lifecycle Relationship Management) (1 Link)  Landscape Study of Student Lifecycle Relationship Management (PDF format, 2Mb). Authors: Delyth Chambers, Delyth Chambers Consulting Ltd and Alan Paull, APS Ltd Date: August 2008 A study, commissioned by JOS (JISC Organisational Support Committee), to investigate the ways in which institutions manage their relationships with students and to provide a picture of the current landscape of the different strands of activities, approaches and use of ICT systems throughout the student lifecycle. 

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Statistics (1 Link)  Unistats. Unistats has information on UK HE students and directly funded HE students in FE Colleges in England, including:  National Student Survey - feedback and satisfaction ratings from final year undergraduates on the quality of their courses;</li> Student data - entry qualifications and UCAS tariff points, progression and achievement;</li> Destinations of leavers from HE, including job categories and job types;</li> Context statistics - student domicile, age, level of study, gender, study mode;</li></ul> </li></ol>

Image by nkzs.

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