RM Startup Event 18th and 19th April 2011

Back to Previous RM Events: Relationship Management Programme Startup Meeting 18th and 19th April 2011.

Introduction
The Relationship Management Startup Event was held on Monday 18th and Tuesday 19th April, 2010 at the National College for Leadership Conference Centre, Nottingham.

This startup meeting for the JISC Relationship Management Programme projects introduced projects to service design, the JISC Programme Managers and the JISC CETIS RMSAS (Relationship Management Support, Analysis and Synthesis) project team. We hope that it also provided a great opportunity for projects to get to know each other, before embarking on their projects.

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Day 1 - Monday 18th April 2010

 * Overview of the JISC Relationship Management Programme - Myles Danson and Simon Whittemore, JISC
 * The RMSAS Project - Sharon Perry and Paul Hollins, JISC CETIS
 * Icebreaker - Myles Danson, JISC
 * The Relationship Management Love-In
 * Introduction to Action Learning - Myles Danson, JISC
 * Introduction to CAMEL - Paul Hollins, JISC CETIS
 * Reporting by Exception - Myles Danson, JISC
 * Cluster Allocations (PDF format - 2.49Mb) - Sharon Perry, JISC CETIS
 * Plenary and Round up of the Day

Day 2 - Tuesday 19th April 2011

 * The Importance of Alumni - Simon Whittemore, JISC
 * Service Design - Lauren Currie, Snook
 * Introduction to Service Design
 * Practical Service Design Session
 * Round-up of the Event

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End of Relationship Management Startup Meeting: Back to Top of Page